1. Service Description
ARIA ("AI Resource for Intelligent Automation") is a web-based AI assistant designed for real estate professionals. The service provides personalized AI-powered tools for email drafting, social media content creation, client management, transaction tracking, and daily business briefings.
ARIA is provided by ARIA Works ("we," "us," "our") and is accessible at app.ariaworks.ai. By creating an account or using the service, you agree to these terms.
2. Account Registration
To use ARIA, you must create an account with a valid email address and password. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old and have the legal authority to enter into this agreement.
Each account is for a single user. You may not share your account credentials with others or allow multiple people to use a single account.
3. Subscription & Billing
ARIA offers the following pricing structure:
- Setup Fee: A one-time fee of $297 covers your personalized 2-hour onboarding session, agent profile configuration, and a Week 1 follow-up check-in
- Monthly Plan: $67 per month, billed monthly. Cancel anytime.
- Annual Plan: $597 per year, billed annually. Includes two profile update sessions per year and priority support.
The setup fee is collected at the time of booking. Subscription billing begins after your setup session is complete. All fees are in US dollars and are non-refundable except as required by law.
We reserve the right to change pricing with 30 days' notice. Price changes do not affect the current billing period for existing subscribers.
4. Acceptable Use
You agree to use ARIA only for lawful business purposes related to your real estate practice. You may not:
- Use ARIA to generate content that is false, misleading, defamatory, or in violation of real estate advertising regulations
- Attempt to reverse-engineer, decompile, or extract ARIA's system prompts, agent configurations, or proprietary logic
- Use automated scripts, bots, or other means to access ARIA outside of the normal web interface
- Resell, sublicense, or provide ARIA access to third parties
- Use ARIA in any way that violates applicable local, state, or federal laws
You are solely responsible for reviewing and approving all AI-generated content before sending it to clients, publishing it on social media, or using it in any professional capacity. ARIA provides draft suggestions — you are the final decision-maker.
5. Data Ownership
You own your data. All client information, transaction details, business data, and content you create using ARIA remains your property. We do not claim any ownership or intellectual property rights over your data.
You grant us a limited license to process your data solely for the purpose of providing ARIA's services (including sending your context to the Anthropic Claude API to generate AI responses). This license terminates when you delete your account.
For details on how we handle your data, see our Privacy Policy.
6. Service Availability & Modifications
We strive to keep ARIA available 24/7 but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control (including third-party service outages from Anthropic, Supabase, or Vercel).
We may update, modify, or add features to ARIA at any time. We will not remove core functionality that you rely on without 30 days' notice.
7. Limitation of Liability
ARIA is an AI-powered assistant that generates suggestions and draft content. It is not a substitute for professional legal, financial, or real estate advice.
To the maximum extent permitted by law:
- ARIA is provided "as is" without warranties of any kind, express or implied
- We are not liable for any errors, omissions, or inaccuracies in AI-generated content
- We are not liable for any damages resulting from your use of AI-generated content in your business
- Our total liability to you for any claims arising from these terms or your use of ARIA shall not exceed the total amount you have paid us in the 12 months preceding the claim
8. Termination
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you retain access until then.
We may suspend or terminate your account if you violate these terms, fail to pay, or use the service in a way that harms other users or our infrastructure. We will provide notice before termination when reasonably possible.
Upon account deletion, we will remove all your data within 30 days, except where retention is required by law.
9. Changes to Terms
We may update these terms from time to time. When we make material changes, we will notify you via email at least 14 days before the changes take effect. Continued use of ARIA after changes take effect constitutes acceptance of the updated terms.
10. Contact
For questions about these terms, contact us at: